PicMonkey Help and Support
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Starting a project
Opening an image in the editor
Starting with a Blank Canvas
Opening images you've worked on before
What types of files does PicMonkey support?
Saving, Exporting, and Sharing
Your work is automatically saved!
Exporting images to your computer
Choosing where downloads are saved
Shared Spaces and Collaboration Features
Permissions and access
How to customize your shared space
How to manage people in a shared space
Billing and Subscriptions
Issues renewing a PicMonkey subscription
PicMonkey subscription plans
Payment methods & receipts
Managing a PicMonkey subscription
Requests to upgrade while on a PicMonkey subscription
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Profile & Personal Information
Change your account email or password
How to set your account profile picture
PicMonkey's Commitment to GDPR Compliance
Referral & Rewards
Getting started with PicMonkey Referrals
Errors and Troubleshooting
Getting up and running
PicMonkey system and browser requirements
Log in with Facebook button is missing
Why is PicMonkey running slowly?
Crashes and performance
Filing a bug report
Missing scrollbars in Google Chrome OS
Missing scrollbars in Mac OS X
Effects and Filters
Blurring the background using Soften
Still need help?
New Support Ticket