PicMonkey Help and Support

Crashes and performance

  • If you run into a WebGL issue that our in-editor prompts have not resolved, please get in touch with our support team. To help our agents help you, we ask that you send over with the fo...
  • Bugs and errors can rear their head from time to time, but our support team is ready to get you back on your feet as quickly as possible. To contact us, click here. Please describe the ...
  • Some users using PicMonkey on Chrome OS may notice that their scrollbar in Text, Graphics, or Templates is inoperable or missing entirely. This appears to be an issue with Chrome OS, bu...
  • If PicMonkey has been running slowly, and or, you’ve received a message from us about slow performance, your issues may be related to WebGL, or Web Graphics Library.  WebGL is the softw...
  • Some users have reported that the scrollbars in Mac OS X have been disabled, making them unable to scroll. To enable scrollbars: Launch System Preferences from the Apple menu. Sele...
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